Ashford Recovery Group is the controller for enquiries sent through this site. Contact info@ashfordrecoverygroup.com. A postal registered office will be published on this page when it is confirmed. Until then, write to us by email and we will provide it.
What we collect
Name, email, phone, bank name, scam type, amount, and the description you type. The server also stores the time of the enquiry. Do not include passwords or full card numbers.
Why
To reply to your request and, if you instruct us, to prepare a complaint. The lawful basis for an enquiry is steps towards a contract. If you send information about your health or another sensitive circumstance because it matters to the scam, we use it only for that case, on the basis that you have made it manifestly part of the file.
How long
Enquiry records that do not become a case are kept for 12 months. Case files are kept for six years after the file closes, because a fee or a complaint can arise later.
Your rights
You can ask for a copy, a correction, or deletion where the law allows it. You can complain to the Information Commissioner’s Office. We do not sell enquiry data.